Disabled passengers affected by cyber attack on London transport
The cyber attack on London’s transport system earlier this month has begun to impact services, with disabled passengers being the first to be affected.
Transport for London (TfL) announced on September 2 that it had suffered a cyber attack, initially stating that its services had not been affected and that there was no evidence that data had been stolen.
“We are currently dealing with an ongoing cybersecurity incident. “Currently, there is no evidence that customer data has been compromised and there has been no impact on TfL services,” TfL said in its first statement.
Now, the transportation organization has said its Dial-a-Ride service has been affected, limiting the number of disabled travelers who can get a ride.
“Due to the ongoing cybersecurity incident across TfL, we are currently only able to process a limited number of essential booking requests,” the short statement said.
“In addition, many of our staff have limited access to systems and email and as a result we may be delayed or unable to respond to your inquiry.”
Dial-a-Ride is a door-to-door ride service designed for people with “permanent or long-term disabilities.” Using accessible buses, it serves those who cannot use normal public transportation.
According Weekly computerTfL has since informed them that services have returned to normal.
“As a result of the internal measures we are taking as part of the cyber security incident, the Dial-a-Ride booking system was temporarily down, although pre-existing bookings were still fulfilled,” TfL said. Weekly computer.
“We can now accept essential bookings and expect the situation to improve further as the day progresses.”
Some customers are still having problems with transport as a result of the incident, particularly those who use Oyster cards or contactless systems to pay for their journeys, as well as those who use travel apps such as Citymapper.
TfL continues to provide little information about the incident and does not reveal the nature of the incident or name the threat actor behind it.
TfL was hit by the major MOVEit supply chain attack last year, orchestrated by Russian ransomware gang Clop.
While the company confirmed that its own systems were not compromised, it said that the threat actors exfiltrated the contact data of approximately 13,000 customers. Banking information was not compromised.
